On-Demand Services

Below are the services we offer as “on-demand” or a bolt on to our managed service offerings or stand alone. I am always updating this section:

**NEW** ReImage.com Repair Service: We can attempt to fix your slow/faulty XP system is about 30 minutes! We charge $45 for this service and it can usually fix most problems! Watch how it works!

Remote Assistance: You do not have to have a service contract for us to help you. Simply contact us and send us a description of the issue you are having. We will then follow up with you promptly and establish the best way to resolve your issue. You can always call us at (978) 270-5650.

Onsite or Project Support: On a national scale, we can discuss your needs and deploy technicians to your location anywhere in the U.S. We work around your schedule for any repairs necessary or project work.

Virus Removal/Anti-Virus Installation: A Virus as you know could attack your computer, slow it down, invade your privacy, and steal your personal and sensitive information. Sometimes, you may not even know that you have been infected by viruses, worms or spyware. We will help you by protecting from harmful viruses, worms, and spyware.

Some of our services for safeguarding you from virus, worms, and spyware are the following,

  • Installing and updating anti-virus software.
  • Scan for malicious viruses, spyware, adware, malware, and worms and eliminating them.
  • Give you tips for safe surfing.
  • Safeguarding you against hijackers of sensitive and personal information.
  • Setting up a firewall in your system.

Hosted Exchange: For those companies that do not want the headaches of supporting an Exchange email server in-house, we offer you a hosted exchange solution. You can add or remove users at any time, and we also offer OWA or Outlook Web Access with every account so that your users may access Outlook at any time, any where, via web browser. Each account also comes with a copy of Outlook 2007 for you to use with the hosted account. Each mailbox is also securely encrypted, and we can also offer data archiving of your email as an additional feature.

Email Setup/Repairs: Are you looking for an expert to setup your favorite mail client with your PoP3 account or fix your Email Problems? Well, we can fix it for you instantly.

Some of the Support and Fix Options we can provide:

  • Setup your Email Client to work with your POP3 Account
  • Setup multiple accounts with the same Clients
  • Help you to setup your Graphical Email Signature (HTML)
  • Fix Mail client hanging Issues
  • Help you Archive old email
  • Backup and Restore your email
  • Configure Yourname@yourdomain.Com using Google Apps
  • Migrate your email to a different email client

Web Hosting: If you are not comfortable creating and managing a hosting account for your website, we can handle this for you

Web Design: We have a large team of web designers available for you.  With every skill set availble to listen to your design thoughts, they can then convert them into your web site for an affordable price.

Sharepoint Hosting: We host Microsoft’s web collaboration tool which enables users to share documents, create web pages, and more between company users.

Asset Management: We have had clients ask us in the past to audit their equipment, on a one time basis. So, we added this service for those in need of an audit report for thier equipment onsite.

Backup and Disaster Recovery Planning: This is an important one. If you need an example of just how important, please read here. We can create a stategy that can prevent your company or users from losing important data. A well executed backup and disaster plan is a MUST for any business owner, regardless of cost.

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